You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Try asking the Google device to check the weather or other simple task. Just happened to me 4 hours ago. 6.Search the Alexa Skills directory for "Gosund"; Wait for the app to configure and add your device. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Grouping is another valuable feature of some smart plugs. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. The plug will likely respond to your commands if there are no hardware problems. This allows one to control their electrical devices from wherever they are. Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. Second, plug in a lamp or other small appliance to see if it gets power. It will work with your Gosund login/password. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. The pairing/setup process is quick and easy. My switches will not connect to the app. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. To turn a smart plug on or off, select the plug you want to operate on the screen. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. Thank you for your patience. Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. We loved the sleek, round design of the Gosund Mini smart plug. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. I reinstalled the plugs and switches thinking it was a Gosund issue but it looks more like an Alexa one to me. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". When prompted, enter the verification code sent to your email address. Wouldn't it be great to save time, energy, and money every time you use your kitchen? If you need to charge your mobile device for a few minutes before beginning setup, do so. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. Enter your Smart Life username and password. Select Device type, choose Plug and tap Next. Set up your account password. Gosund is an Amazon . Reddit and its partners use cookies and similar technologies to provide you with a better experience. You're connecting to an unsupported Wi-Fi band. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. 5. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. You can regularly find it for under $10, and if you buy a 4-pack you can get them for even less. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. Unfortunately, glitches happen. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? I have Gosund Plugs and all plugs and switches work fine. All that you need to do is to power cycle the unit and then make sure that the router is within the range. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. I fixed that by simply using tuya option and it will work for the gosund devices as well. Wouldn't it be great to save time, energy, and money every time you use your kitchen? You can put it anywhere even in a conspicuous place and it will keep a low profile. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. Oddly, my SMart Life plugs work fine though. 2. Learn how the long-coming and inevitable shift to electric impacts you. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Using Tuya worked for me too. 2023 CNET, a Red Ventures company. How Do I Change the Wi-Fi On My Gosund Smart Plug? This should reset the plug. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. ). Enter a name for your device and tap Save. In your Wi-Fi settings, select the SmartLife network. Turn off low-power or power-saving mode on your phone during the setup process. If connected to a 2.4GHz network, skip this step to the next one. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. 1.Download our "Gosund" app in google Play or iOS App Store; So, you should also follow a similar method and restart the router by removing the power for a few seconds. Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. Step 3: Link your Gosund account to skill. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. If your smart plug is not working, check the breakers for the wall outlet. Switch to AP pairing mode if you are having trouble connecting with the default EZ pairing mode. About Us | Contact | Privacy Policy | Linkedin | Pinterest. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. How do I set up a Gosund smart plug with Google home? That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. If the green light does not turn on, there may be a problem with the outlet. 7. 9.Now all setup is done ,Try talk to Echo to control you devices. You will have to rely on someone from the store to get you a new system. Its important to consider size as youre shopping. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. The brain behind Amazon's voice powered devices like Echo, FireTV etc. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. 3.Turn on Gosund devices and connect them with "Gosund" app; Enable all of the skills that you need to use your Alexa, such as voice recognition or voice command. Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund. Be sure to update the information in the Gosund app. Note: Depending on the app, you may lose some app data or settings with this approach. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. First, make sure you keep your phone within 30 feet of your smart plug during setup. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. The finishing is very nice and the footprint extremely small. Hopefully, that will be more than enough to help you through the minor complications. 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