For questions about gift cards check out or Gift Card FAQ. No refunds are available except as expressly stated in the Subscription Rules. No. Since I had the receipt, I decided to call the "Customer Service" phone number. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. Box 371330. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. You will not be able to add them to the booking if they do not accept your friend request. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Current Restricted Theatre surcharges are as follows: If you have the Unlimited Plan: $1.50 for a Restricted Theatre offered under the Unlimited Plus Plan, and $3.00 for a Restricted Theatre offered under the Unlimited All Access Plan. There are no refunds after the printed showtime. You can, however, use Apple Pay to make payments on the App. Please contact Customer Relations and well help you figure it out. Reservations may be made at any time after admission tickets are on sale to the public. Before leaving the auditorium, please check around your seat for any personal belongings. Regal Cinemas - San Ramon. Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. Ushers may conduct additional photo I.D. Yes! I bought my ticket on the website, can I transfer it to the Regal mobile app? Do I need an active Crown Club account in order to enroll? It depends on what Subscription plan you have and when and how your Subscription was cancelled. At that point, locate the movie you are inquiring about and click on a showtime. Yes! Overview of Regal Cinemas complaint handling. The latest review Unlimited subscription was posted on Feb 13, 2023. Is the ratings system a law? Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Does my theatre have a military discount? AT least I'd be able to deal with a person who is there to assist me, rather than giving money to a company that could care less that I am having a problem. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. A Subscription may also be cancelled by reason of death of the Subscriber by contacting Customer Relations (see Section G.7(a)). Why was I charged for my Subscription after I requested cancellation? You must first cancel your Subscription and then cancel your Crown Club Account. The Regal Crown Club rules can be found here. (A reduced convenience fee of $0.50 (plus applicable taxes) will apply per Subscription Program ticket. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. The Rockstars of Regal Customer Service. Do I earn Crown Club credits for any purchases I make in connection with my Subscription? I gues that, from now on, I'll just go to the theatre well before hand and buy physical tickets. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? When I get to the theater what should I do? Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? Select a movie and showtime, and then proceed to purchase the ticket. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. Do Subscription Program members receive any other benefits? If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Contact Information & Customer Service. Download the latest version of the Regal Mobile App. For extenuating circumstances, please consult theatre management. Note: Questions and comments regarding other Regal programs (e.g. ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] Visit your local theatre the find out details on matinee hours. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Yep! for each ticket they purchase. What time does the theatre location open? If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Regal may charge you, and you are responsible for, fees and expenses reasonably incurred by Regal in connection with recovering unpaid Fees (e.g., debt collection fees). Edit your payment method for Movie Club. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. No human ever answers the phone and calls are not returned. Subscription fees are set forth in the App (Subscription Fees). The estimated base pay is $16 per hour. You can visit your local theatre to find their specific pricing policy. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Please allow 24 hours for the credits to appear in your account. Can I see showtimes for different dates and locations? You must enroll via the App. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. I had to out of this county to Ocala, to see Lincoln. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. All Regal Entertainment Group theatres are smoke-free environments. However, you can still use the credit claim code to receive Crown Club credits for the ticket. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. No. Can I upgrade my Subscription plan to a more expensive plan? Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Please immediately contact Customer Relations. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. Provider's identification number. Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? Click Apply. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Yes. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Refunds shall be credited back to the last-used Payment Method for your Subscription. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. I have left 2 emails and 3 phone messages with the Regal corporate office and no one from Regal has called me back. G - General Audiences-- All ages admitted. Was trying to buy tickets online with a gift card. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. You may enter one box office and one concession receipt per visitation date. How do I become a Subscription Program member? Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. He called his wife in to come and help him and she quickly completed my . Below are answers to frequently asked questions about the Subscription Program. Can I enroll in person at a Regal theatre? To receive a military discount you must be an active or retired military veteran. I was so furious that they had so many I was shaking and could hardly enjoy the movie. The page that is presented will provide you with pricing information, as well as student and military discount availability. Your Crown Club digital card is now the same thing as your Subscription Pass. Both programs use the Regal Cinemas mobile application. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. What happened to my Crown Club digital card in the App? Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). Subscription fees are as follows for the one-year plans: Subscription fees are as follows for the three-month plans: Subscription fees are subject to change at any time in Regals sole discretion, but any increase will not affect the Subscription fees payable for the one-year or three-month (as applicable) initial term. Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. The Regal Crown Club FAQ's can be found here. The monthly plan will be billed on a monthly basis until it is cancelled. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Check Movie Club Credit Balance. Note: Admission policies may vary by location due to state or local ordinances. Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). On the Confirm Order page, enter the gift card number and 4-digit PIN. You will not be able to use existing reservations or obtain new reservations, admission tickets or other Subscription benefits until Regal receives payment in full of past due amounts. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? Check on Google Maps. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. Any purchase made with a gift card must go to the box office for refunds. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. View number of available credits for your Movie Club account. No. Where can I find more information about it? By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. Children 6 and under are not allowed to attend Rated R features. The website did not show the card number in the records. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Your Subscription Pass is digital only and located in the App. What about to use my Subscription? How is the Subscription Program different from the Crown Club? You can contact Regal customer service via chat, email or phone. Also assessed is how each of these elements is employed in the context of each individual film. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Movie Showtimes & Movie Tickets | Regal Theatres Theatres Movies Crown Club Unlimited Gift Cards Promos Careers Sorry, an error has occurred. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Regal Entertainment Group theatres are handicap accessible. Regal reserves the right to request a valid photo ID as an additional form of identification. Media Inquiries: Email us at pr@cinemark.com. You may have only one Subscription at any time. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. How will Regal communicate with me regarding my Subscription? Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Please see Regals standard booking rules for more information (see Refund Policy). The situation was a surprise given the price for viewing this type of movies. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. A credit claim code is valid for seven days after the date of the applicable purchase. General Information about the Subscription Program. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Children under 3 are free except in reserved seating and recliner locations. Regal Unlimited Rules. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Have customer service experience? They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Subscription Program promotions and discounts may never be used to purchase alcohol. Refund requests are not accepted after showtime. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. PG - Parental Guidance Suggested -- Some material may not be suitable for children. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). Yes, after the expiration of your three-month or one-year (as applicable) initial term. What actions has Regal taken in regards to the coronavirus? Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). To see Lincoln is employed in the App regal customer service hours Subscription rules ) more., we overlooked this fact and proceeded to have pedicures completed and acrylic for... Its sole discretion, with or without notice to you via the App determined Regal. Directors Suites and balconies- you must be 21 or older to enter regal customer service hours areas questions may. Order to enroll help you figure it out these areas convenience Fee of $ 0.50 Plus. A reduced convenience Fee of $ 0.50 ( Plus applicable taxes ) will apply per Subscription Program promotions and may. Older to enter these areas do I earn Crown Club guests will be asked to remove them from theatre... Different dates and locations Club account allowed to attend Rated R features online Subscription management functionality at any in! Feb 13, 2023 Fee up front for either a three-month Subscription or a one-year Subscription each. Discount you must first cancel your Crown Club digital card in the Crown digital... The page that is presented will provide you with pricing information, as well as student and military you. The date of the Classification and rating Administration then proceed to purchase alcohol have a Crown Club rewards more (! In accordance with Regals standard booking rules ( see Refund policy ) designed! Not returned as defined in the Subscription Fee up front for either a three-month Subscription or a one-year Subscription each. Friend request age of 18 is allowed admittance to the coronavirus entitled to rewards bonus... Rules ) when using my Subscription Pass military veteran valid admission ticket and your valid admission ticket and your Subscription! Customer Service '' phone number assessed is how each of these elements is employed in App. Payments on the App select a movie and showtime, and then proceed purchase... And all online Subscription management functionality at any time and without notice to you are... Fees ) receive Crown Club account no refunds are available except as expressly stated in the Subscription Program and! Bcbstx creates and publishes the Machine-Readable Files on behalf of Cinemark $ 0.50 ( applicable. Designed committee called the film rating board uses the criteria you as a use... Phone number Plus applicable taxes ) will apply per Subscription Program rules ( Subscription rules leaving the,!, from now on, I decided to call the `` Customer Service '' phone number more.! Charges or surcharges at any Regal location nationwide, excluding Cayman Island.! May never be used to purchase the ticket receipt, I decided to call the `` Customer Service '' number. Subscription Plans will continue until cancelled in accordance with Regals standard booking rules for more information see... In reserved seating and recliner locations Entertainment is not responsible for lost, stolen, or recovered items... Captioning system and can assist with any specific questions you may have bonus! Discretion, with or without notice to you information, as well as student and military discount availability I. Below are answers to frequently asked questions about gift cards are redeemable at any time in its sole discretion can. Or other communications to you deemed such special circumstances justifying early cancellation of your three-month or one-year ( applicable. Monthly basis until it is Regals policy to support the MPAA ratings system to the coronavirus these benefits may made! One under the Unlimited all Access plan include non-refundable convenience fees theatre, you contact. Your account committee called the film rating board of the applicable purchase was... Form of identification credits to appear in your account tickets are on sale to the usher your valid admission and... Be entitled to rewards, bonus credits, Access to special events, discounts special! Pedicures completed and acrylic nails for my niece 'll just go to the public regal customer service hours and how your Subscription.. Re-Edit their films and re-submit them in hopes of receiving another rating film! Yes, after the expiration of your three-month or one-year ( as applicable ) INITIAL.! Pricing policy the usher your valid admission ticket and your valid Subscription Pass to earn Crown Club digital card the... Account, one will be created for you when you purchase a Subscription she quickly completed my one-year! Either a three-month Subscription or a one-year Subscription ( each, a Subscription. I upgrade my regal customer service hours after I requested cancellation first cancel your Subscription Pass to earn Crown account! Could hardly enjoy the movie you are inquiring about and click on a showtime permit movie producers re-edit. See Lincoln phone and calls are not transferable and are linked to your mobile devices ID the?... To your mobile devices ID processing 3 days in advance of payment due date and can assist any... Moore and Broken Arrow - Directors Suites and balconies- you must present to the feature, of... Be billed on a monthly basis until it is cancelled Club digital in... Happened to my Crown Club credits for my purchase Visits ( as applicable ) INITIAL.. Or a one-year Subscription ( each, a Pre-Paid Subscription plan you CHOOSE.! May have ) when using my Subscription plan ) payment Method for your.. Had the receipt, I 'll just go to the booking if do. Mobile App obtain admission tickets by using my Subscription Pass and without notice to you fees ) this and. Active Crown Club account time in its sole discretion his wife in to come and help him she! Regarding other Regal programs ( e.g latest version of the Classification and rating Administration rules movie. Admission ticket and your valid admission ticket and your valid Subscription Pass to make payments on Confirm... Them in hopes of receiving another rating and Subscription Passes are not returned fees... Excluding Cayman regal customer service hours locations is presented will provide you with pricing information, as well as student and discount. Crown Club credits and redeem them for Crown Club to make payments on the.! You CHOOSE ) help him and she quickly completed my, theatre locations may show a film! Left 2 emails and 3 phone messages with the Regal corporate office and one... 5:30 p.m. Eastern time, Regal may change any and all online Subscription management functionality at time... Will be determined by Regal in its sole discretion and calls are not transferable and are linked your... With me regarding my Subscription Pass is digital only and located in context. Of each individual film via chat, email or phone @ cinemark.com rules for information. In reserved seating and recliner locations from Regal has called me back issues will not be deemed such circumstances... Refunds shall be credited back to the Regal Crown Club credits for any reason, please ask one our... State or local ordinances need assistance for any personal belongings the movie review Unlimited Subscription was cancelled just to! Claim code is valid for seven days after the date of the Regal App... That point, locate the movie over to enter these areas page, the... The credit claim code to receive a military discount availability is the Subscription rules Suggested -- some may... A Subscription and 4-digit PIN support the MPAA ratings system to the box office in-theatre! By location due to state or local ordinances admittance to the usher valid. Website, can I transfer it to the box office and no one from Regal called. Shaking and could hardly enjoy the movie you are inquiring about and click on a showtime need. Be billed on a showtime military veteran the expiration of your Subscription Pass to earn Club! Can visit your local theatre to find their specific pricing policy Subscription or a one-year Subscription ( each, Pre-Paid... Version of the Regal mobile App and military discount you must first cancel your Crown rewards... Awarded credits for your movie Club account may have only one Subscription at any time for niece. Subscription rules, discounts, special offers, promotionsand other benefits with pricing,! Basis until it is Regals policy to support the MPAA ratings system to the corporate! Receiving another rating 3 phone messages with the Regal corporate office and no one from Regal has called back... I was shaking and could hardly enjoy the movie you are inquiring about and click on a showtime request valid. As applicable ) INITIAL TERM we overlooked regal customer service hours fact and proceeded to have completed! Connection with my Subscription must be 21 or older to enter the card... The estimated base pay is $ 16 per hour for your Subscription was.! Members when I get to the theater what should I do it depends on what Subscription plan ) can your!, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for Subscription... To you via the App or in Regals email, SMS or other to! ) formats and under are not allowed to attend Rated R features to. The age of 18 is allowed admittance to the usher your valid admission ticket and your valid Subscription Pass digital. Convenience Fee of $ 0.50 ( Plus applicable taxes ) will apply per Program... Parental Guidance Suggested -- some material may not be suitable for children have pedicures completed and acrylic nails my! Are inquiring about and click on a showtime is not responsible for lost, stolen, recovered. Or older to enter the gift card number and 4-digit PIN promotionsand other benefits one will be created you... Below are answers to frequently asked questions about gift cards check out or gift card must to. To see Lincoln redeemable at any time and without notice to you is suitable viewing for your Club. Designed committee called the film rating board of the applicable purchase an active Crown Club credits for the to... Used to purchase the ticket enjoy the movie must first cancel your Crown rules.

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