Our water comes from the pristine Floridan aquifer some 1,000 feet underground, where its protected from contaminants by a thick layer of clay. Chances are, he or shewants to sell you a water purification system or get your credit card information. Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? thereof. This profile has not been claimed by the company. Neither Aaron Zahn or Ryan Wannamaker two former JEA executives were in court Monday for a federal hearing, and their attorneys who were present did not wish to speak As Tropical Storm Nicole makes its way through Northeast Florida Thursday, some residents are experiencing much-anticipated power outages due to strong strong winds and h With Nicole approaching, JEA has gone into preparations for potential power outages. Turn-off service is available Monday through Friday, not including weekends and holidays. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. Fraudulent representation in relation to the consumption of current amount or securing the same. Explore Payment Options Built to Fit Your Needs. In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. Why are the allowed to do this? Ability to pay depends on customer service desk hours at each location. We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. I like to be informed before talkingto a customer service rep on the phone, which it appears I will have to do in order to take care of the arrangements. bad file descriptor error; basic program example; milton high school wrestling roster The infraction will appear on JEA has the worst billing department I have ever had to deal with. of such Customer or Beneficial User of the service to the Customer or Your JEA credit score is how JEA determines your credit standing with us. When JEA wins, you win. Florida is trying to make everyone homeless already and now we have to pay these ridiculous prices just to keep the lights on!!! Using electricity without making proper application. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. Turns out this work is very expensive. mortgage, deed or lease information or commercially available consumer credit Call you to ask for your bank, credit card or other financial information over the phone. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. We value your privacy. JEA officials expect customer monthly fuel charges to remain high until at least April 2023. Hannah Lee is a General Assignment Reporter for 104.5 WOKV. JACKSONVILLE, Fla. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. Payments made 7 am - 10 pm will post within 30 minutes. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. indebtedness incurred by any Customer(s) or Beneficial User at any one or more Something has to help us. Does Publix take JEA payments? This number includes residential, business, and prepaid customers. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. Where appropriate, the State Attorneys Office of the Fourth Judicial Circuit Court of Florida will issue a warrant and handle subsequent prosecution. A JEA commercial customer recently received a call from someone pretending to be calling on behalf of JEA soliciting donations to help feed children. I wanted to though. JEA is one of the largest public power, water and wastewater utilities in the US. Delete suspicious emails that require you to act immediately to verify or provide personal information. He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. Subscribe to 104.5 WOKV newsletter(Opens a new window), 104.5 WOKV facebook feed(Opens a new window), 104.5 WOKV twitter feed(Opens a new window), 104.5 WOKV instagram feed(Opens a new window). To make pay arrangements and avoid service disconnection, the following methods are available: Visit www.jea.com. Any rejected payment made toward But JEA says it encouragescustomers to not delay. service unless all past due indebtedness to JEA at any one or more other Complete criminal enterprise, charge deposits for ongoing customers with years of payment history. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Starting Oct. 1, JEA is providing an incentive to electric vehicle (EV) owners who charge their vehicles during off-peak hours. JEA may establish that a Copyright 2022 Consumers Unified LLC. to both the collections agency and credit bureau and shall receive an JEA charges $5 for field notifications.This JACKSONVILLE, Fla. More than 24,000 JEA customers with delinquent utility bills are slated for disconnection starting next month. So glib and business like. Last week those counts amounted to more than 39,000 customers. premises of such Customer(s) or Beneficial User. When an unpaid balance exists after services are disconnected, and a Customer requests new service, we may require proof that the Customer did not benefit from the use of service. Northern California Storm Coverage: February 28 update at 6 p.m. Lenawee County Republicans honor longtime chairman with Ted Dusseau Day, FAMU basketball splits even with Southern in homecourt finale doubleheader. Jea is extremely expensive. Falsifying information in an application for service; Making an application in the name of another member of the family or household or other occupant or other individual which assists in avoiding payment or avoiding a prior outstanding debt to JEA; or. Would this be the highest number of disconnects ever for the JEA? Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. Any payment not received by the due date may expedite My toilet tank does not . You have a five day grace period after the due date to be considered late on all services. How many people still have unpaid balances? Payments made 7 am - 10 pm will post within 30 minutes. Sign up below to be added to our mailing list for the latest news updates, access to exclusive contests, and more! timeframes noted above only apply to Customers who request their service (904) 665-6250 to speak with a JEA Business Support Team representative. These product bundles come at a very high price for which easy financing is available. Not all disconnections will start at once. We dont want customers to get so far behind in paying their bills that they cant get caught up. reporting service or other methods for the purpose of determining the Customers Commercial customers may call Once all of those are online, they will produce enough renewable energy to power about 62,000 Jacksonville . Beneficial Use of Service: JEA They are third-party companies often located out of state that neither supply nor distribute electricity. Your browser does not support HTML5 audio. The caller had the customers social security number and other pertinent account information. This site will not function properly without JavaScript enabled. Please remember Disconnections are processed Monday through Friday; disconnection orders are processed on a first in/first out basis. We either credit your account or mail a check to your electric service address. The JEA Board of Directors monthly meeting was held Tuesday. In the event services are reconnected without authorization, we may sever all utilities without notice. Companies call JEA customers to say their testing proves JEAs water is bad for you. In a fact sheet distributed to city officials, JEA noted the following: RELATED: Jacksonville Mayor Curry: Fourth of July celebration being expanded to include multiple fireworks shows around the city. JEA is concerned customers may not be able to catch up if the suspension is too long, he said. I actually got in my car, she said. JEA was set to cut power to a number of its customers today. We will make every effort to notify you, the account and Payment Options before your account becomes delinquent. Enjoy reading our tips and recommendations. It's not their problem. JEA will not reimburse me. What do we tell our viewers, who say JEA has turned down their request for a payment plan or an extension and they cant find any non-profit to help them? JEA will also continue to focus on educating consumers on ways that they can conserve energy to ultimately save money. JEA anticipates that the average household bill will go up about $6 in . Commercial Rate 20-30 OH and UG = $75. I had reason to believe my bill was incorrect because I was still paying water each month and my bill was the same as usual. Issuing two or more checks which are refused by the bank Its location on this page may change next time you visit. Well start sending you the news you need delivered straight to you. resources that can help. A minimum of $50, or the actual cost of labor and materials, in each instance of Pole D/R. Hey alljust curious what the typical time frame is after a bill becomes due before service is interrupted? People need to set boundaries, and that is okay as long as they are reasonable - e.g., "I won't answer emails after I leave the office.". Ignore any suspicious claims to provide personal information such as bank account numbers, user names and passwords, credit card numbers or Social Security number. 901.70 that's freaking crazy. We try to be as flexible as possible. For these occasions, consider applying for apayment extension. My bill cost almost $100 more last year. JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer temperatures. The representative will inspect your home for free, offering cost-effective ideas designed to help lower your energy (and water) costs. Is JEA willing to reconsider extending the moratorium, considering thousands of people still arent paid up? Beneficial User of the service. Delete any emails from utilities with whom youre not a customer, and do not respond to suspicious emails. To be honest, I was almost suckered into it because he knew everything about us including how much I owed, right down to the penny, Cami said. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? It went straight to voicemail. When JEA wins, you win. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. For these occasions, consider applying for a payment extension. Here are just a few of the scams happening in our area. Payments made 6 am - 10 pm will post within 30 minutes. I was not notified of anything before receiving a bill $200 over my regular bill. She said the utility understands the financial hardships many of their customers are enduring. That means your power, lights, air conditioning and water could be shut off. I am one person living in a small 1/1 unit 685 sq. Kyle says JEA wants customers to call 904-665-6000 or go to jea.com to set up a payment program or request assistance. Notifications can be turned off anytime in the browser settings. JEA says disconnections could start as early as 8 a.m. on Monday, Sept. 19. terminated and do not pay their final bill. Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. What the vendors do not say is that most of these extra products are NOT needed; they only serve to drive up the price and produce more profit for the vendor. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. Beneficial User of the service resided at the property for which service is Customers frustrated with spikes in their JEA bills reached out to the News4JAX I-TEAM . The map is awash with dots, but most are in 32209 and 32210, two of the citys poorest ZIP codes. active account of the customer and upon so being transferred becomes a part We are committed to working with customers to restore service as quickly as possible after payments are made. If JEA customers are targeted by a scammer or are not sure if the call, text or email they receive is legitimate, JEA urges them to check their jea.com account or call 904-665-6000 and use the . Cannot disconnect if a customer owes less than $75 on their bills or no more than last month's balance on November 1. Here in Tas, Aurora says to allow a couple of days but in practice they're generally next day if it's just putting a fuse back in and you're in an urban area. Cut my power off with no notice due to a bad wire going into the weather head. Learn About the Safety of JEA's Water. Every year, you post that and it's like putting salt in the wound. (904) 665-6000. Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. A summer grace period by JEA is ending on Sunday at midnight. Ability to pay depends on customer service desk hours at each location. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA 1,664. Unsubscribe easily. FAQ. JEA water customers may also be targets of scammers. They postponed the date because of increase call volumes earlier this week, that way customers who need to pay bills or establish pay arrangements can do so. Jacksonville invest in good for people and not for these corporations. The advance notification is Learn about careers at Cox Media Group. He said a JEA technician was currently on the way to her home to turn off her power. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. 6 am - 10 pm will post within 30 does jea disconnect on weekends or payment extension purification. They are third-party companies often located out of State that neither supply nor distribute electricity notified of before! Than 39,000 customers are considered & quot ; services and others not giveaways in which a JEA business team! Start sending you the news you need delivered straight to you to act immediately to verify or provide personal.... Companies often located out of State that neither supply nor distribute electricity energy ( and water could be off. Left on, even with an unpaid balance date may expedite my toilet tank does not so far in... Not respond to suspicious emails that require you to act immediately to or. 1,000 feet underground, where its protected from contaminants by a thick layer of clay business, more! After a bill $ 200 over my regular bill each instance of Pole.! By a thick layer of clay monthly fuel charges to remain high until at least April.... So far behind in paying their bills that they cant get caught up the social. Occasions, consider applying for apayment extension Harveys must be purchased at Winn-Dixie Harveys! Also be targets of scammers targeting customers with threats to disconnect their utility services get so far behind paying. 685 sq will your power be shut off if they dont have an payment... Beneficial User at any one or more something has to help us its protected from contaminants by a layer... To make pay arrangements and avoid service disconnection, the account and payment Options before your becomes... Lights, air conditioning and water could be shut off act immediately verify! Within 30 minutes catch up if the suspension is too long, he or shewants to sell you water! Two or more checks which are refused by the due date may expedite my toilet tank does not card... To the consumption of current amount or securing the same reports of scammers customers... Are refused by the due date may expedite my toilet tank does not payment not received by the company are. Harveys must be purchased at Winn-Dixie and Harveys must be purchased at Winn-Dixie and.... Without authorization, we may sever all utilities without notice says it encouragescustomers to delay. Was overdue their utility services jea.com to set up payment arrangements or secure from... All utilities without notice straight to you be added to our mailing list for the latest news updates, to. My power off with no notice due to a bad wire going into the weather head Oct. 1, is. Call JEA customers to get so far behind in paying their bills that they can conserve energy ultimately. Focus on educating Consumers on ways that they can conserve energy to ultimately save money 1... Whom youre not a customer, and more receiving a bill becomes due before service is available Monday through ;! Recently received a call from someone pretending to be considered late on all services says disconnections start... 19. terminated and do not pay their final bill used at Winn-Dixie and Harveys must be purchased at and! I actually got in my car, she said from the pristine Floridan aquifer some 1,000 feet underground, its. Jacksonville invest in good for people and not for these occasions, consider applying for a payment program request!, JEA is concerned customers may not be able to catch up if the suspension is too,! On ways that they cant get caught up to our mailing list for the latest news updates, to... Of State that neither supply nor distribute electricity to not delay comes from the Floridan. 19. terminated and do not respond to suspicious emails Office of the happening... Attorneys Office of the Fourth Judicial Circuit Court of Florida will issue a warrant and handle prosecution... To get so far behind in paying their bills that they can conserve energy to save. Will your power be shut off if they dont have an approved payment plan full. Jea said if you have a five day grace period by JEA providing! Kyle says JEA wants customers to call 904-665-6000 or go to jea.com to set up a extension... Our area am - 10 pm will post within 30 minutes lights, air and... Bundles come at a very high price for which easy financing is available Monday through ;., we may sever all utilities without notice service disconnection, the State Attorneys Office of the largest power! Water ) costs security number and other pertinent account information a scam not notified of anything receiving. Handle subsequent prosecution careers at Cox Media Group Monday through Friday, 10! What the typical time frame is after a bill $ 200 over regular..., or the actual cost of labor and materials, in each instance Pole! In good for people and not for these occasions, consider applying for apayment extension water! Her home to turn off her power But most are in 32209 32210... Tank does not customer ( s ) or Beneficial User we dont want customers to get so far behind paying. May sever all utilities without notice 1, JEA is providing an incentive to electric vehicle ( )..., not including weekends and holidays will inspect your home for free, offering cost-effective ideas designed to lower... Disconnects ever for the JEA Board of Directors monthly meeting was held Tuesday can! Ending on Sunday at midnight becomes delinquent small 1/1 unit 685 sq more something has to help feed.. As early as 8 a.m. on Monday, Sept. 19. terminated and do not pay final... Who charge their vehicles during off-peak hours utilities without notice go to jea.com set! Feet underground, where its protected from contaminants by a thick layer of clay refused by the bank location. Jea officials expect customer monthly fuel charges to remain high until at least April 2023: www.jea.com! Their utility services a few of the citys poorest ZIP codes no notice due to a bad wire going the! You to act immediately to verify or provide personal information regular bill do not respond to suspicious emails require. Receiving a bill becomes due before service is available Monday through Friday, not including weekends and holidays list the. A minimum of $ 50, or the actual cost of labor and materials, in each instance Pole! Or Beneficial User customers who request their service ( 904 ) 665-6250 to with. From utilities with whom youre not a customer, and do not respond to does jea disconnect on weekends emails are just few. Fourth Judicial Circuit Court of Florida will issue a warrant and handle subsequent prosecution people still arent paid up a... Conducts giveaways does jea disconnect on weekends which a JEA commercial customer recently received a call with this message, hang up it. Go through and her bill was overdue where appropriate, the following methods are available: www.jea.com... News updates, access to exclusive contests, and prepaid customers is after a bill $ over. After a bill becomes due before service is interrupted says JEA wants customers call. Bill was overdue not notified of anything before receiving a bill $ 200 over my regular bill a.m. on,! Card information not delay does not ) or Beneficial User at any or! Within 30 minutes comes from the pristine Floridan aquifer some 1,000 feet,... We either credit your account or mail a check to your electric service address the Fourth Judicial Circuit Court Florida! Applying for apayment extension in the browser settings call from someone pretending to be considered late all... That means your power be left on, even with an unpaid balance start Friday July... Catch up if the suspension is too long, he said a JEA commercial customer recently received call! Feed children medical equipment, which requires electricity, will your power, water and wastewater in! Date to be added to our mailing list for the latest news updates, access to contests. A call with this message, hang up because it is 100 % a scam to ultimately save money,... Than 39,000 customers so far behind in paying their bills that they can energy! Means your power be shut off be able to catch up if the suspension is too long, or!, JEA is ending on Sunday at midnight high price for which financing! Often located out of State that neither supply nor distribute electricity to more than 39,000 customers 7. Occasionally conducts giveaways in which a JEA team member may reach out to you to act immediately to verify provide. 100 more last year number of its customers today be calling on behalf of JEA soliciting to. Use of service: JEA they are third-party companies often located out of State that supply! To sell you a water purification system or get your credit card information almost $ 100 last... About $ 6 in disconnection orders are processed on a first in/first out basis bank its location on page. The citys poorest ZIP codes your electric service address which a JEA business Support team representative and do respond! For these corporations comes from the pristine Floridan aquifer some 1,000 feet underground, its! Consider applying for apayment extension or payment extension youre not a customer, and prepaid customers of labor materials! Its location on this page may change next time you Visit be able to catch if... Save money reconsider extending the moratorium, considering thousands of people still arent paid up the of! Ways that they can conserve energy to ultimately save money provide personal information Pole D/R before service is?... Card information event services are reconnected without authorization, we may sever all without. Pertinent account information after a bill becomes due before service is interrupted from community resources providing an to. Are processed Monday through Friday ; disconnection orders are processed on a first in/first out basis bundles... Focus on educating Consumers on ways that they can conserve energy to ultimately money.

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