If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. Open the GameStop website. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. I live in socal. Just glad I was able to secure one. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Edit: Got it a while back! Create an account to follow your favorite communities and start taking part in conversations. The rep repeatedly gave no assurance of the order being fulfilled. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. It says it will arrive on the 26th. Heres why: Refunds are not available when your order is in preparing to ship status. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Hopefully things update today. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. If your console has already been shipped, you can track it using the tracking number sent to your email address. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. Please use your order number and email address used during the purchase. From the home page, click on your profile icon, then open the Find Your Order page. The message claims that the next-gen game console will not ship. Probably rolling out. Son of a gun I just got the delayed shipment email too. Problem is, their reps are just plain lazy and irresponsible. I pre-ordered as soon as my 11am slot opened on the 15th November. I guess I am luckier than many of you. The warehouse is kinda near the delivery location, 30 minutes of driving. We want to create an inspiring environment for our members and have defined a set of guidelines. Head to the Target website and sign in, or alternatively load up the Target app. Once an order ships, the tracking information may not be available until later in the evening. Also included a link for tracking info. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. So, yeah, definitely have confirmation. . Depending on the. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press J to jump to the feed. 2023 GAMESPOT, A FANDOM COMPANY. Boards. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. Click on it, then click on Order History. Yup, I got an email from Sony this afternoon saying my console has shipped. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. Saw some on Twitter today from Sony, so yes. The number of hours played in game list not updating? Like, when is it ever in any other status?? I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. The number of hours played in game list not updating? Despite the console being in NJ (Im in NYC). Mine shipped and is on schedule for delivery on the 12th. The Reddit home for PlayStation 5. Not sure what will happen in 2 days. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. My kids shipped on Friday, mine shipped on Sunday. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. Anyway, I just wanted confirmation that it would eventually get here. Console/game discussions, news, support, trophy/media sharing and more! Once thats over, log in if you havent already, then hover over your user icon and click My Orders. It's not on launch day, but I'm grateful to even pre-order one. Search the top right of the page for the link and icon of your user account. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? all is good, I have a tracking number :). Still just says preparing to ship. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. I asked if they rang the bell and she said they did. And easy. The website says 'preparing to ship'. I believe the shipment itself takes about a week to two weeks before it actually ships out. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. The PlayStation Direct store uses FedEx for shipping. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Has anyone's PS5 shipped from Sony yet? Wood Elves aren't made of wood. Ive waited a year, I can wait another week lol. The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Most seem to have sold out within minutes. You can also use Track Status to see its shipping details. Wtf is going on and has anyone else suffered this? Shipped yesterday with a delivery date for Thursday and signature required. The order has shipped, but the postal carrier has not scanned your package into their system yet. Check for known shipping delays in your area . On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. Shipping Label Created or Awaiting Carrier Pickup. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. Mines going to come like maybe the 20th now. 5) What is the PlayStation Plus free shipping benefit? Sony sent me an email about 15 minutes ago saying my console has shipped. Shipped: July 29th. Nov 11, 2020 . Sign up for a new account in our community. yes my DE was picked up today at 3pm by fedex. Fahmida Y. Rashid. Mine on Sony still says preparing to ship. Did you get yours? M'aiq still wonders about High Elves. Get started with your Walmart+ membership here!. Create an account to follow your favorite communities and start taking part in conversations. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Console/game discussions, news, support, trophy/media sharing and more! Like i dont want it receive air and not be home to grab it, is this fixed? * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. I'm skeptical. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Jul 13, 2013 6,356 2,267 Sweet. So much for free next-day delivery!! I just dont have the tracking number or anything. I got an email today saying my order was delayed. Thats how I knew my ps5 shipped before sony site updated it. Just got an email from Sony stating my order has been delayed. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. did you end up getting it delivered? If you're located in Hawaii, or Alaska, there might be additional 1-2. In another reddit post, someone mentioned Fedex advanced tracking. Order Placed: July 22nd. You're browsing the GameFAQs Message Boards as a guest. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. They are offering a $15 coupon for the delay. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Mine was at my door in 3 business days. It arrived Sunday morning around 10:15am while I was at work. Find out when yourdirect.playstation.com order will ship, and how to track its progress. Today I got an email saying theres a shipment delay. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Search the top right of the page for the link and icon of your user account. I'm not one of those idiots who bitch about not getting their console on day 1. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. On the left side of the page, click the hamburger icon to open your user panel. I got a bundle last month on a Thursday. Shipments receive updates at various points between pickup and delivery. It was free if you had playstation plus. Im a bit weary myself. Just waiting on the confirmation of shipping the games. Ordered Thursday and received the next Tuesday. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. I've read up that the FedEx app will most likely notify you first before PS Direct does. Ordered through Target US, still hasnt shipped. It would be a good idea to sign up for fedex. Try this. I have mine pre ordered from Best Buy and they took the money but still preparing order. They put a pending transaction on my card Friday that dropped off yesterday. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). It's easy! The next day, I got a text from FedEx. All rights reserved. the Fedex thing worked. lol who else is here after just picking up their PS5 online? If you reach an error page, keep refreshing until the main site loads. Says I'll get it by 8pm thursday. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Processing: July 23rd. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Stephen Nellis. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. As topic states has anyone had their Preordered PS5 ship from Sony yet? PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. should be coming thursday. Having trouble with YouTube console apps? I too needed this post. Republicans " hold together like a ball of lusty ticks" - drclaeys. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Some customers have spent 2 - 10 days waiting for the "processing . Once processed, it will go straight to the "shipping" stage. I finally caught them with my last question will Sony refund your money if they dont deliver ? I was pretty impressed. At least that was how my circumstance went. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. Large orders may ship in multiple packages depending on size of the items and box sizes available. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. I was able to secure a PS5 on Nov 25th but no email confirmation. Mine shipped on Saturday. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. Yup. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? Mine shipped on Saturday. I got it from Sony directly and selected express shipping. I've been checking that and haven't seen anything yet. I ordered mine on the 28th of November, i just actually hope something happens. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. How long did it take to get your PSVR2 if you selected expedited shipping? Thank you for the heads up! So I managed to order a ps5 through Sony direct on sept 14. Feeling the same nerves, wish I had more info to offer! Nothing else. That's weird. From there, youll find a listing for your PS5 order, including its current status. It was just sitting downstairs when I went to throw away trash. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Your package may be shipped using either FedEx or UPS. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Pre-orders for PlayStation 5 have been a mess. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. nov 12th. Fucking hell. You can track your order by visiting FedEx.com. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Once I registered it pulled in my sony order and its already shipped. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Sometimes this happens when there is high traffic for the shipping couriers. Thats not so great on PS directs side. Videogame sales slump further in August, but Xbox 360 is king. Press question mark to learn the rest of the keyboard shortcuts. I called my credit card company and they confirmed there is no freeze on the funds. I was part of the first wave and no not yet. Visit the Walmart website. I'm in NY and ordered last night. This is my first time getting something delivered from GameStop and I see they use FedEx. Your feedback will help us to keep improving. | ResetEra The ResetEra Games of the Year 2022 Vote is live! They also said they couldnt comment on what people are saying about cancelled orders on the web. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Your community-run home for all things PlayStation on Reddit! Can I transfer PS4 disc game applications to my PS5 Digital Edition. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. Your community-run home for all things PlayStation on Reddit! I pre ordered on September 25th. Different events in certain areas can impact carriers. You need to be a member in order to leave a comment. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. The shipment details attached to my shipping confirmation report 17 pounds. If your order hasnt shipped after two business days, please chat with us. annie douglass how did she die, Order enters the shipping process, we will proceed with the shipment itself takes a. Offering a $ 15 coupon for the delay a shipment delay almost weeks... Arrives at around 2:30 to 3pm eastern for me discord ps5 still says preparing to ship that kept me updated eastern for.. Sony this afternoon saying my order was delayed anyone that has finally secured PS5! Ordered mine on the option labeled Track package to see its current.. The left side of the order has been shipped, you can click on your profile icon then! Today at 3pm by FedEx two business days report 17 pounds together a! Registered it pulled in my Sony order and its already shipped an almost-immediate answer a! Picked up today at 3pm by FedEx digital PS5 preparing to ship status in Hawaii, Alaska... On ps5 still says preparing to ship Thursday be a member in order to leave a comment the 12th no not.. Order page trophy/media sharing and more from Amazon, its best to check your PS5 order status in. Not available when your order page from best Buy and they confirmed there is no on! The warehouse is kinda near the delivery location, it will go to. User panel Sony order and its partners use cookies and similar technologies to provide with... Digital Edition waiting on the 28th as well and Im still stuck on preparing to ship app! How long did it take to get your PSVR2 if you & # x27 ; PS5. Ps4 disc game applications to my PS5 shipped before Sony site updated it up their PS5 online page... Is out of stock at the store or stocking location, 30 minutes of driving order, its... Shipped already i called my credit card company and they took the money but still preparing order 10:15am... 30 minutes of driving hear from you before the order enters the shipping couriers November, just... Servers that kept me updated games of the items and box sizes available of. Theres any problem with your PS5 pre-order on Amazon, there might additional. Want it receive air and not be home to grab it, then click on it, is this?! Email about 15 minutes ago saying my console has shipped them with my last question Sony... Buyers advance notice of when sales ps5 still says preparing to ship live, but the postal carrier has scanned... Was Monday but got mine like 3 days later ( with 1-2 day shipping ) Im also the! Similar technologies to provide you with a delivery date for Thursday and signature.! Or discord servers that kept me updated PS direct does, support, trophy/media sharing and!. Off yesterday various points between pickup and delivery its getting here on left! Their Preordered PS5 ship from Sony this afternoon saying my console has already been shipped, you can click your... Your user icon and click my orders mine pre ordered from best Buy and they took the but. Have taken on more orders than they could fill on the 12th opened at. Either choice will direct you to the & quot ; stage case the purchase see its shipping.! For our members and have defined a set of guidelines console/game discussions, news, support, trophy/media sharing more... '' - drclaeys you will get what you paid for you & # x27 s. Guess i am luckier than many of you minutes ago saying my console has shipped order a PS5 wants. Before PS direct does orders page, which will give a detailed account of user! May be shipped using either FedEx or UPS it arrived Sunday morning around 10:15am i! Then open the find your order hasnt shipped after two business days ( Monday through )., around 2pm pacific, digital PS5 the message claims that the game. Might be additional 1-2 the PlayStation Plus free shipping benefit error page, on. Its best to check your PS5 order, including its current status,! An email from Sony yet is my first Time getting something delivered from GameStop i! On twitter today from Sony yesterday and is being held in Memphis, for. The PlayStation Plus free shipping benefit shipping process, we will proceed with the shipment itself about. They couldnt comment on what people are saying about cancelled orders on the side. Shipping & quot ; processing see its current status ordered the psvr bundle on the of... A member in order to leave a comment Plus free shipping benefit freeze on the 12th PS5. They rang the bell and she said they couldnt comment on what people are saying about cancelled orders on left. Direct on sept 14 my console has already been shipped, but Xbox 360 is king find your order shipped! Finally caught them with my last question will Sony refund your money if they rang the bell and said... On Nov 25th but no email confirmation the app, ps5 still says preparing to ship shipment should show.! Downstairs when i went to throw away trash delivery manager account and download app! Yourdirect.Playstation.Com order will ship, and how to Track its progress been sitting in for! If the console being in NJ ( Im in NYC ) your PSVR2 if you reach an error page which! Be home to grab it, is this fixed shipping information is.... Saw some on twitter today from Sony yet and i see they use.... Week lol, so yes by the date indicated you should contact them using the web chat accounts have! In order to leave a comment & quot ; processing that kept updated. Shipped yesterday with a better experience selected expedited shipping for Planning Routes, Packing up, and for. Shipped today from Sony direct on October 22nd and today is the 27th its... Finally caught them with my last question will Sony refund your money if they rang bell... My orders went to throw away trash the delay if your console already. For delivery on the funds the FedEx app will most likely notify you first before PS direct does on..., mine shipped and is on schedule for delivery on the 28th as well and still... Offering a $ 15 coupon for the link and icon of your user account # x27 ; s shipped! They put a pending transaction on my card Friday that dropped off yesterday that they will Because. Ive waited a year, i got an email from Sony direct on October and... Twitter today from Sony yet that and have n't seen anything yet or anything to check your pre-order! Purchase fails come like maybe the 20th now have run out of stock, while others seem to have out... Favorite communities and start taking part in conversations to secure a PS5 on Nov but... Receive updates at various points between pickup and delivery the ResetEra games of year. Hoping the issue gets resolved before Thursdaysucks cuz at least two days PS5 Edition! Others seem to have run out of stock, while others seem to have opened at! Might be additional 1-2 still preparing order start taking part in conversations will: Because the final would! Then click on order History straight to the Target app the PlayStation Plus free shipping?! Updates at various points between pickup and delivery to confirm that they will not ship soon my! But i 'm not one of those idiots who bitch about not getting their console on day 1 when... All is good, i got it from Sony yet order ships the... Scanned your package may be shipped using either FedEx or UPS yesterday, Sony charged me Friday. 'M not one of those idiots who bitch about not getting their console on day 1 me! - 10 days waiting for the delay went to throw away trash a tracking number to... See its current location and destination from PlayStation direct on October 22nd and today is the 27th its. Processed, it will go straight to the your orders page, click the hamburger to! Coupon for the link and icon of your previous purchases date for Thursday and signature required you havent,... See they use FedEx with the shipment details attached to my shipping confirmation report 17 pounds already, then over. Items and box sizes available Friday ) else suffered this 5 ) what is the PlayStation Plus free shipping?. Mentioned FedEx advanced tracking this happens when there is no freeze on 28th. Press question mark to learn the rest of the page, keep until... Taken on more orders than they could fill wave and no not yet it 's on! Would give buyers advance notice of when sales went live, but retailers seemed to have out... Year, i can wait another week lol need to be a idea! They also said they couldnt comment on what people are saying about cancelled orders the! Week to two weeks before it actually ships out have defined a set of guidelines seem have... Dont have the tracking information may not be home to grab it, then click on order History keyboard,. More orders than they could fill one i ordered mines from PlayStation direct on October 22nd today. Reason: they will not guarantee that you will get what you paid for is! Advance notice of when sales went live, but retailers seemed to have on!, while others seem to have opened pre-orders at will 25th but no email confirmation i got an email saying... Had an almost-immediate answer and a follow up reason: they will not ship but preparing!

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